FAQs

What types of car chargers and accessories do you offer?

Vehicube specializes in a diverse range of high-quality car chargers and accessories. Our product lineup includes multifunctional USB PD car chargers, waterproof USB outlets, and various charging solutions designed for fast and efficient charging while on the go.

How do I ensure compatibility with my devices?

All our chargers are designed to be compatible with a wide range of devices, including smartphones, tablets, and other USB-powered gadgets. It is advisable to check the specifications of your device to ensure it meets the charging requirements of the product you choose.

What innovative features do your products have?

Our products are equipped with several innovative features, such as multiple charging ports that allow simultaneous charging of multiple devices, and real-time voltage displays that provide users with important information about the charging status. These features enhance the safety and efficiency of charging while traveling.

What is your return policy?

We offer a 30-day return policy, allowing customers to request a return within 30 days of receiving their item. To initiate a return, customers should contact us at vehicubeusa@gmail.com. Please note that certain items may be non-returnable, including perishable goods and custom products.

How long does it take to process a refund?

Once we receive and inspect your return, we will notify you regarding the approval of your refund. If approved, the refund will be processed to your original payment method within 10 business days. However, please allow additional time for your bank or credit card company to post the refund to your account.

Do you offer international shipping?

Yes, we provide international shipping options for our products. Shipping times and costs may vary based on the destination. Customers are encouraged to review the shipping information at checkout for specific details related to their order.

What should I do if my item arrives damaged?

If your item arrives damaged or defective, please inspect it upon reception and contact us immediately. We will evaluate the issue and work to resolve it promptly, ensuring customer satisfaction.

Can I exchange an item?

While we do not offer direct exchanges, the fastest way to obtain a different item is to return the original product and place a new order for the desired item once the return is accepted.